Who has the authority to cancel Firm Holdout service?

• A. Only the postmaster
• B. Customer or postmaster
• C. Any USPS employee
• D. Only the customer

Answer: (B)

The authority to cancel Firm Holdout service lies with both the customer and the postmaster. This means that if a customer decides they no longer need the service, they can initiate the cancellation themselves. Additionally, the postmaster, who oversees operations at the post office, has the authority to cancel the service as well, likely to ensure that any issues are properly managed. This dual authority is designed to accommodate different situations where either the customer or the postal administration sees fit to end the service, allowing for flexibility and responsiveness to changes in customer needs or operational circumstances. Other options suggest a more limited scope of authority, which does not reflect how Firm Holdout service cancellations are actually handled.