What does informed delivery allow users to do?

• A. Track packages in real-time only
• B. Have a digital preview of mail pieces and manage packages
• C. Receive mail faster
• D. Change delivery addresses for packages

Answer: (B)

Informed Delivery is a service provided by USPS that allows users to receive a digital preview of their incoming mail and manage their packages effectively. This service sends users notifications or images of letter-sized mailpieces that will be delivered to them, allowing them to see what to expect in their mailbox that day. Additionally, it offers features to help manage package deliveries, such as tracking and scheduling deliveries.

This service enhances the user experience by providing essential information upfront, allowing users to plan accordingly and stay informed about their mail and packages. The emphasis on both mail previews and package management makes the second option the correct choice since it captures the full scope of what Informed Delivery offers. Other options listed do not encompass the complete functionality of Informed Delivery, as they focus on narrower aspects of postal services and do not include the digital preview feature.